Zoom
Cloud calling and contact center tools alongside Zoom Workplace
- Starting price
- $10/user/mo
- Price tier
- $
- Plans listed
- 2
- Capabilities
- 8
Provider profile
Overview
Zoom offers cloud business calling through Zoom Phone and customer-service tools through Zoom Contact Center. Businesses can use these alongside Zoom Workplace meetings and messaging, with separate subscriptions for phone and contact center capabilities.
Ask about ZoomAvailable options
Pricing plans
Published pricing is a starting point. We can confirm current quotes and negotiate available terms before you decide.
US & Canada Metered
$10/user/mo
Typical annual-billing list rate; outbound usage, taxes, and fees are additional.
- US or Canada phone number
- Metered outbound calling
- Desktop and mobile calling apps
- Voicemail transcription
US & Canada Unlimited
$15/user/mo
Typical annual-billing list rate; international calling, taxes, and fees are additional.
- Unlimited domestic calling within the US and Canada
- US or Canada phone number
- Auto attendants and call queues
- Call recording
Capability review
Key features
Review the calling, messaging and workflow capabilities listed for this provider.
- Analytics & reporting
- Business SMS / texting
- Call recording
- Contact center features
- CRM integrations
- IVR / auto attendant / call routing
- Team chat / collaboration
- Video conferencing
Decision analysis
Pros and cons
What we like
- Calling, meetings, and messaging in one application
- Low-cost metered calling option
- Separate contact center offering for service teams
Worth knowing
- Metered plan adds usage charges
- Contact center requires separate licensing
- Advanced capabilities and international coverage can add cost
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