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Yellow.ai

AI agents for customer service across voice and messaging

4.24.2 out of 5Contact center
Starting price
Custom quote
Price tier
$$$
Plans listed
1
Capabilities
6

Provider profile

Overview

Yellow.ai provides AI agents that automate customer service conversations across voice and digital channels. Enterprises use it to connect automated support with CRM, help desk, and backend systems while handing more complex cases to staff. It is an automation platform rather than a conventional employee phone system.

Ask about Yellow.ai

Available options

Pricing plans

Published pricing is a starting point. We can confirm current quotes and negotiate available terms before you decide.

Enterprise AI Automation

Custom

Representative enterprise deployment; pricing depends on channels, usage, integrations, and implementation scope.

  • AI agents for voice and chat
  • Multilingual customer conversations
  • Backend workflow integrations
  • Human-agent handoff

Capability review

Key features

Review the calling, messaging and workflow capabilities listed for this provider.

  • Analytics & reporting
  • Contact center features
  • IVR / auto attendant / call routing
  • AI features
  • Call recording
  • CRM integrations

Decision analysis

Pros and cons

What we like

  • Voice and digital-channel automation
  • Multilingual conversational support
  • Connections to CRM and help desk workflows

Worth knowing

  • No simple public per-seat pricing
  • Requires integration work and ongoing testing
  • Not a replacement for an employee phone system

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