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Vonage Business

Cloud business calling with contact center and API options

4.14.1 out of 5Business voice
Starting price
$19.99/user/mo
Price tier
$$
Plans listed
2
Capabilities
9

Provider profile

Overview

Vonage Business Communications combines business calling, messaging, and collaboration in desktop and mobile applications. Small and midsize businesses can add CRM connections and more advanced calling features, while Vonage offers separate contact center and communications API products.

Ask about Vonage Business

Available options

Pricing plans

Published pricing is a starting point. We can confirm current quotes and negotiate available terms before you decide.

Mobile

$19.99/user/mo

Typical base price for 1–4 users before promotions; taxes, fees, and messaging charges may apply.

  • Unlimited domestic calling
  • Desktop and mobile applications
  • Business SMS and MMS support
  • Team messaging

Premium

$29.99/user/mo

Typical base price for 1–4 users before promotions; integration licensing and other add-ons may cost extra.

  • Desk phone support
  • Video meetings
  • Multilevel auto attendant
  • CRM integration access

Capability review

Key features

Review the calling, messaging and workflow capabilities listed for this provider.

  • Analytics & reporting
  • Team chat / collaboration
  • Contact center features
  • IVR / auto attendant / call routing
  • AI features
  • Video conferencing
  • Call recording
  • CRM integrations
  • Business SMS / texting

Decision analysis

Pros and cons

What we like

  • Desktop and mobile calling applications
  • Broad business application integration options
  • Separate contact center and API offerings

Worth knowing

  • Some integrations and features cost extra
  • Desk phone support requires a higher tier
  • Promotional pricing can obscure ongoing costs

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