RingCentral
Cloud business calling, messaging, meetings, and contact center software
- Starting price
- $20/user/mo
- Price tier
- $$
- Plans listed
- 2
- Capabilities
- 8
Provider profile
Overview
RingCentral offers cloud phone service through RingEX and contact center software through separate product offerings. Businesses use it to connect office and remote employees, manage customer calls, and integrate communications with business applications.
Ask about RingCentralAvailable options
Pricing plans
Published pricing is a starting point. We can confirm current quotes and negotiate available terms before you decide.
RingEX Core
$20/user/mo
Typical annual-billing rate; taxes, fees, and optional services are additional.
- Unlimited domestic calling in the US and Canada
- Team messaging
- Video meetings
- Multi-level auto attendant
RingEX Advanced
$25/user/mo
Typical annual-billing rate; contact center service is sold separately.
- Core calling and collaboration features
- Automatic call recording
- Advanced call monitoring
- CRM integrations
Capability review
Key features
Review the calling, messaging and workflow capabilities listed for this provider.
- Analytics & reporting
- Business SMS / texting
- Call recording
- Contact center features
- CRM integrations
- IVR / auto attendant / call routing
- Team chat / collaboration
- Video conferencing
Decision analysis
Pros and cons
What we like
- Calling, messaging, and video in one platform
- Extensive business application integrations
- Options for multinational deployments
Worth knowing
- Contact center products cost extra
- Advanced capabilities require higher tiers
- International calling and SMS limits need review
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