PolyAI
Enterprise voice assistants for automated customer calls
- Starting price
- Custom quote
- Price tier
- $$$
- Plans listed
- 1
- Capabilities
- 5
Provider profile
Overview
PolyAI develops conversational voice assistants that answer customer calls and complete service workflows. Its enterprise deployments connect with existing telephony and business systems, with live-agent transfers for requests that need human assistance.
Ask about PolyAIAvailable options
Pricing plans
Published pricing is a starting point. We can confirm current quotes and negotiate available terms before you decide.
Enterprise Voice AI
Custom
Custom deployment quote; confirm usage charges, implementation costs, and support scope.
- Conversational voice assistants
- Multilingual customer interactions
- Telephony and business-system integrations
- Live-agent escalation
Capability review
Key features
Review the calling, messaging and workflow capabilities listed for this provider.
- Analytics & reporting
- Call recording
- Contact center features
- CRM integrations
- IVR / auto attendant / call routing
Decision analysis
Pros and cons
What we like
- Supports natural spoken customer requests
- Connects voice automation with business workflows
- Supports transfers to human agents
Worth knowing
- No public subscription pricing
- Workflow integrations require implementation work
- Not a replacement for the full contact center platform
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