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NTT

Enterprise communications backed by global networking and managed services

4.24.2 out of 5Business voice
Starting price
Custom quote
Price tier
$$$
Plans listed
2
Capabilities
8

Provider profile

Overview

NTT provides enterprise networking and managed communications, including unified communications and contact center deployments based on partner platforms. Large and multinational organizations use its services to coordinate calling, collaboration, connectivity, and support across regions; the contracting NTT entity varies by service and market.

Ask about NTT

Available options

Pricing plans

Published pricing is a starting point. We can confirm current quotes and negotiate available terms before you decide.

Managed unified communications

Custom

Representative service scope, not a standardized tier; platform licensing, calling coverage, and support are quoted.

  • Managed collaboration platform
  • Enterprise calling integration
  • Migration and deployment services
  • Ongoing operational support

Managed contact center

Custom

Solution-specific quote; platform, agent count, regions, and implementation determine cost.

  • Partner-based cloud contact center
  • Voice and digital channel deployment
  • Business application integration
  • Managed platform operations

Capability review

Key features

Review the calling, messaging and workflow capabilities listed for this provider.

  • Analytics & reporting
  • Business SMS / texting
  • Call recording
  • Contact center features
  • CRM integrations
  • IVR / auto attendant / call routing
  • Team chat / collaboration
  • Video conferencing

Decision analysis

Pros and cons

What we like

  • Global networking and communications expertise
  • Managed Microsoft and Cisco collaboration options
  • Complex multinational deployment support

Worth knowing

  • Quote-based pricing and service scoping
  • Country-specific calling availability and requirements
  • More procurement complexity than self-service phone systems

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