Nextiva
Cloud business calling with customer engagement and contact center options
- Starting price
- $30/user/mo
- Price tier
- $$
- Plans listed
- 2
- Capabilities
- 8
Provider profile
Overview
Nextiva provides cloud phone service, messaging, video meetings, and customer engagement tools. Its business communications plans serve smaller companies and growing teams, while separate contact center offerings address more complex customer service operations.
Ask about NextivaAvailable options
Pricing plans
Published pricing is a starting point. We can confirm current quotes and negotiate available terms before you decide.
Core
$30/user/mo
Typical annual-billing list price for a voice-enabled plan; taxes, fees, and promotions may change the total.
- Unlimited US and Canada calling
- Business SMS
- Video meetings
- Mobile and desktop apps
Engage
$40/user/mo
Typical annual-billing list price; messaging allowances and optional services affect total cost.
- Core calling features
- Customer-to-team SMS messaging
- Toll-free number and minute allowance
- Advanced reporting
Capability review
Key features
Review the calling, messaging and workflow capabilities listed for this provider.
- Analytics & reporting
- Business SMS / texting
- Call recording
- Contact center features
- CRM integrations
- IVR / auto attendant / call routing
- Team chat / collaboration
- Video conferencing
Decision analysis
Pros and cons
What we like
- Unlimited US and Canada calling on voice plans
- Mobile and desktop calling apps
- Contact center options for expanding support teams
Worth knowing
- Lowest advertised tier is digital-only
- CRM integrations vary by product and plan
- Advanced contact center features cost extra
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