Lumen
Enterprise connectivity, cloud calling, and managed network security
- Starting price
- Custom quote
- Price tier
- $$$
- Plans listed
- 2
- Capabilities
- 8
Provider profile
Overview
Lumen supplies business connectivity, voice services, managed networking, and security. Its communications offerings include SIP trunking and partner-based cloud calling and contact center services, typically purchased by organizations with multiple locations or complex network requirements.
Ask about LumenAvailable options
Pricing plans
Published pricing is a starting point. We can confirm current quotes and negotiate available terms before you decide.
Cloud Calling
Custom
Quoted by platform, seat count, connectivity, and contract term.
- Partner-based cloud calling
- Business telephone numbers
- Calling and collaboration applications
- Deployment and support options
SIP Trunking
Custom
Pricing depends on capacity, usage, locations, and contract terms.
- PSTN connectivity for compatible phone systems
- Inbound and outbound calling
- Telephone number porting
- Business continuity routing options
Capability review
Key features
Review the calling, messaging and workflow capabilities listed for this provider.
- Analytics & reporting
- Team chat / collaboration
- Contact center features
- IVR / auto attendant / call routing
- Video conferencing
- Call recording
- CRM integrations
- Business SMS / texting
Decision analysis
Pros and cons
What we like
- Voice and connectivity from one provider
- Options for complex, multisite networks
- Managed security and networking services
Worth knowing
- Quote-based pricing limits quick comparisons
- Partner platforms add procurement complexity
- Less suited to simple small-office deployments
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