Lifesize
Video collaboration and legacy cloud contact center technology
- Starting price
- Custom quote
- Price tier
- $$$
- Plans listed
- 1
- Capabilities
- 5
Provider profile
Overview
Lifesize is known for video conferencing and meeting-room systems, and its combination with Serenova also brought the CxEngage cloud contact center platform. Enghouse acquired Lifesize in 2023, so buyers should verify current product availability, contracting entity, and support arrangements rather than rely on older Lifesize or Serenova listings.
Ask about LifesizeAvailable options
Pricing plans
Published pricing is a starting point. We can confirm current quotes and negotiate available terms before you decide.
CxEngage contact center
Custom
Representative product offering, not a published current tier; confirm availability and packaging with Enghouse.
- Inbound call routing
- Browser-based agent workspace
- Contact center reporting
- CRM integration options
Capability review
Key features
Review the calling, messaging and workflow capabilities listed for this provider.
- Analytics & reporting
- Contact center features
- IVR / auto attendant / call routing
- Call recording
- CRM integrations
Decision analysis
Pros and cons
What we like
- Established meeting-room hardware ecosystem
- CxEngage supports cloud contact center operations
- CRM connections support agent workflows
Worth knowing
- Older branding can obscure current product ownership
- Video and contact center products are separate
- Current pricing and availability require confirmation
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