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Fusion Connect

Managed business voice, connectivity, and network services

4.04.0 out of 5Business voice
Starting price
Custom quote
Price tier
$$
Plans listed
2
Capabilities
8

Provider profile

Overview

Fusion Connect supplies cloud calling, Microsoft Teams calling, contact center services, and managed connectivity. It is aimed at businesses that want communications and network services coordinated through one provider, particularly across multiple locations.

Ask about Fusion Connect

Available options

Pricing plans

Published pricing is a starting point. We can confirm current quotes and negotiate available terms before you decide.

Microsoft Teams Calling

Custom

Representative service offering; confirm Microsoft licensing, calling charges, and deployment fees.

  • External calling within Microsoft Teams
  • Business telephone numbers
  • Number porting support
  • Managed voice service

Business Voice

Custom

Quoted by users, locations, calling needs, and equipment; network services may be priced separately.

  • Cloud-based business calling
  • Auto attendants
  • Call forwarding and routing
  • Voicemail

Capability review

Key features

Review the calling, messaging and workflow capabilities listed for this provider.

  • Analytics & reporting
  • Team chat / collaboration
  • Contact center features
  • IVR / auto attendant / call routing
  • Video conferencing
  • Call recording
  • CRM integrations
  • Business SMS / texting

Decision analysis

Pros and cons

What we like

  • Voice and network services under one provider
  • Microsoft Teams calling options
  • Managed SD-WAN and security services

Worth knowing

  • Most configurations require a custom quote
  • Connectivity availability varies by location
  • Bundled services can make cost comparisons harder

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