CBTS
Managed communications, cloud, networking, and security for larger organizations
- Starting price
- Custom quote
- Price tier
- $$$
- Plans listed
- 2
- Capabilities
- 8
Provider profile
Overview
CBTS provides managed IT services spanning voice, contact centers, cloud, networking, and security for midmarket and enterprise customers. It designs and operates solutions using technology from vendors including Cisco, Microsoft, and Five9, making it an option for buyers combining communications upgrades with broader IT projects.
Ask about CBTSAvailable options
Pricing plans
Published pricing is a starting point. We can confirm current quotes and negotiate available terms before you decide.
Managed Unified Communications — representative solution
Custom
Pricing depends on platform, licenses, deployment scope, and managed support.
- Business voice and collaboration
- Cisco or Microsoft solution options
- Implementation project management
- Managed operational support
Contact Center Solutions — representative solution
Custom
Agent licensing, integrations, and implementation are scoped in the proposal.
- Cloud contact center deployment
- Five9 solution options
- Contact center integration services
- Ongoing managed support options
Capability review
Key features
Review the calling, messaging and workflow capabilities listed for this provider.
- Analytics & reporting
- Business SMS / texting
- Call recording
- Contact center features
- CRM integrations
- IVR / auto attendant / call routing
- Team chat / collaboration
- Video conferencing
Decision analysis
Pros and cons
What we like
- Communications, networking, and security expertise
- Established Cisco, Microsoft, and Five9 ecosystem
- Project management for complex deployments
Worth knowing
- Custom pricing limits quick cost comparisons
- Multiple vendor licenses can complicate budgeting
- Implementation scope may exceed small-business needs
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