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CallTower

Managed cloud calling for Teams, Zoom, and Webex environments

4.34.3 out of 5Business voice
Starting price
Custom quote
Price tier
$$
Plans listed
2
Capabilities
8

Provider profile

Overview

CallTower provides managed cloud calling, carrier connectivity, and contact center solutions built around platforms such as Microsoft Teams, Zoom, and Cisco Webex. Organizations buy it to connect existing collaboration tools to business telephony and coordinate deployments across regions.

Ask about CallTower

Available options

Pricing plans

Published pricing is a starting point. We can confirm current quotes and negotiate available terms before you decide.

Microsoft Teams calling solution

Custom

Quoted by users, calling requirements, and geography; confirm required Microsoft licensing separately.

  • Operator Connect or Direct Routing
  • Public telephone network connectivity
  • Number provisioning and porting
  • Managed deployment and support

Custom contact center solution

Custom

Pricing varies by contact center platform, agent count, channels, and services.

  • Contact center platform selection
  • Voice connectivity
  • Implementation assistance
  • Ongoing managed support

Capability review

Key features

Review the calling, messaging and workflow capabilities listed for this provider.

  • Analytics & reporting
  • Business SMS / texting
  • Call recording
  • Contact center features
  • CRM integrations
  • IVR / auto attendant / call routing
  • Team chat / collaboration
  • Video conferencing

Decision analysis

Pros and cons

What we like

  • Multiple major collaboration platforms supported
  • Teams Operator Connect and Direct Routing options
  • International calling deployment expertise

Worth knowing

  • No simple public price comparison across solutions
  • Platform licensing can add to telephony costs
  • Features and coverage vary by platform and country

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