Call Center Power
Contact center consulting, outsourcing selection, and technology implementation
- Starting price
- Custom quote
- Price tier
- $$
- Plans listed
- 2
- Capabilities
- 8
Provider profile
Overview
Call Center Power helps businesses assess contact center operations, select outsourcing partners, and implement communications technology. It is a consultancy and services provider rather than a standalone proprietary phone system or CCaaS platform.
Ask about Call Center PowerAvailable options
Pricing plans
Published pricing is a starting point. We can confirm current quotes and negotiate available terms before you decide.
Contact center consulting engagement
Custom
Project-based scope and pricing; this is a service engagement, not a software tier.
- Operational assessments
- Gap analysis and improvement recommendations
- BPO partner selection assistance
- Technology selection guidance
Technology enablement and managed services
Custom
Quoted according to implementation and ongoing service needs; confirm third-party licensing separately.
- CCaaS and UCaaS implementation guidance
- Deployment coordination
- Operational optimization
- Ongoing managed services
Capability review
Key features
Review the calling, messaging and workflow capabilities listed for this provider.
- Analytics & reporting
- Team chat / collaboration
- Contact center features
- IVR / auto attendant / call routing
- Video conferencing
- Call recording
- CRM integrations
- Business SMS / texting
Decision analysis
Pros and cons
What we like
- Combines operational and technology consulting
- Assists with outsourcing partner selection
- Supports selection across multiple CCaaS platforms
Worth knowing
- No standardized public subscription pricing
- Underlying software requires separate scope and licensing
- Less suited to simple self-service phone purchases
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