Broadvoice
Cloud business calling and contact center tools for growing organizations
- Starting price
- About $18/user/mo
- Price tier
- $$
- Plans listed
- 2
- Capabilities
- 8
Provider profile
Overview
Broadvoice offers cloud business communications through b-hive and contact center capabilities through GoContact. Its products serve businesses that need everyday calling and messaging, customer service operations, or both.
Ask about BroadvoiceAvailable options
Pricing plans
Published pricing is a starting point. We can confirm current quotes and negotiate available terms before you decide.
b-hive Standard
About $18/user/mo
Representative advertised base pricing; confirm current term requirements, fees, and feature availability.
- Business voice calling
- Auto attendant
- Voicemail
- Desktop and mobile access
GoContact
Custom
Contact center pricing depends on seats, channels, capabilities, and implementation scope.
- Inbound contact center routing
- Outbound dialing
- Omnichannel customer interactions
- Supervisor reporting and analytics
Capability review
Key features
Review the calling, messaging and workflow capabilities listed for this provider.
- Analytics & reporting
- Team chat / collaboration
- Contact center features
- IVR / auto attendant / call routing
- Video conferencing
- Call recording
- CRM integrations
- Business SMS / texting
Decision analysis
Pros and cons
What we like
- Business phone and contact center products
- Desktop and mobile calling applications
- Contact center reporting and workflow capabilities
Worth knowing
- Phone and contact center offerings have separate pricing
- Advanced features depend on the selected package
- Total cost can include hardware and additional services
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