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AudioCodes

Enterprise voice infrastructure, Teams calling, and conversational AI connectivity

4.24.2 out of 5Business voice
Starting price
Custom quote
Price tier
$$$
Plans listed
2
Capabilities
9

Provider profile

Overview

AudioCodes supplies session border controllers, voice connectivity, managed calling services, and voice AI tools. Enterprises and service providers use its products to connect telephone networks with Microsoft Teams, contact centers, and conversational AI platforms rather than replace everything with one phone-system subscription.

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Available options

Pricing plans

Published pricing is a starting point. We can confirm current quotes and negotiate available terms before you decide.

AudioCodes Live for Microsoft Teams

Custom

Quote-based managed service; Microsoft licensing and calling charges depend on the deployment.

  • Teams voice connectivity
  • Managed session border controllers
  • Voice monitoring and management
  • Deployment and migration services

VoiceAI Connect

Custom

Pricing depends on deployment model, capacity, and connected AI services.

  • Telephone connectivity for voicebots
  • Conversational AI platform integrations
  • Speech service connectivity
  • Call transfer to human agents

Capability review

Key features

Review the calling, messaging and workflow capabilities listed for this provider.

  • Analytics & reporting
  • Team chat / collaboration
  • Contact center features
  • IVR / auto attendant / call routing
  • AI features
  • Video conferencing
  • Call recording
  • CRM integrations
  • Business SMS / texting

Decision analysis

Pros and cons

What we like

  • Extensive Microsoft Teams voice connectivity options
  • Supports hybrid and on-premises voice environments
  • Connects conversational AI services to telephone networks

Worth knowing

  • Deployment can require specialist voice expertise
  • Pricing depends on architecture and service scope
  • Not a simple all-in-one small-business phone service

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