8x8
Business calling and contact center services on a shared platform
- Starting price
- Custom quote
- Price tier
- $$
- Plans listed
- 2
- Capabilities
- 8
Provider profile
Overview
8x8 provides cloud business calling, messaging, video meetings, and contact center software. It serves organizations that want employee communications and customer service tools from one vendor, including businesses with international operations.
Ask about 8x8Available options
Pricing plans
Published pricing is a starting point. We can confirm current quotes and negotiate available terms before you decide.
8x8 Work
Custom
Quote-based business communications package; calling allowances depend on the selected configuration.
- Cloud business phone service
- Team messaging
- Video meetings
- Desktop and mobile apps
8x8 Contact Center
Custom
Quote-based contact center package; digital channels and advanced tools depend on licensing.
- Voice routing and IVR
- Digital engagement options
- Supervisor reporting
- CRM integrations
Capability review
Key features
Review the calling, messaging and workflow capabilities listed for this provider.
- Analytics & reporting
- Business SMS / texting
- Call recording
- Contact center features
- CRM integrations
- IVR / auto attendant / call routing
- Team chat / collaboration
- Video conferencing
Decision analysis
Pros and cons
What we like
- Business calling and contact center options
- International calling packages for distributed teams
- Broad CRM and Microsoft Teams integrations
Worth knowing
- Current pricing requires a quote
- Advanced contact center features cost extra
- Calling coverage varies by package and country
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